Security & Wellness

At Redemption Gateway, we work hard to create a safe environment for your children.

Check In/Out Process

All children are checked into Redemption Kids using numbered security tags. Upon check-in, parents will receive numbered stickers for each child being signed in, and a single parent sticker that will contain all the numbered codes for those children. Parents must present their matching sticker to the volunteer in order to pick up their children from the classroom. If a sticker is lost, it can be re-printed at the check-in kiosks.

Calling System

We avoid calling parents out of the service for any reason, with the exception of a child exhibiting signs of illness or dangerous behavior. If there is any other reason a parent would like to be called, they can notify a volunteer in their child’s classroom of the request and provide them with a cell phone number.

Restroom Policies

To ensure the safest possible environments for both children and volunteers, we have a number of policies in place regarding diaper changing and restroom usage, including:

  • Only adult females may change diapers
  • Children are escorted to the restroom in groups of 3 or more (including one volunteer)
  • Only adult females may enter a restroom to provide needed assistance to a child
  • Restrooms in the children’s ministry hallway are restricted for children’s use only during the services
Interior/Exterior Security

All entrances to the building are locked and inaccessible during the service, except for the main entrance to the lobby. We have a security team in place that regularly monitors the facility, and supervisors at each service specifically monitoring the Redemption Kids classrooms and hallways.

Classroom Ratios

We maintain a low volunteer:child ratio in each of our classrooms, and we never allow a volunteer or teacher to have one-on-one time with a child. There are no exceptions to this rule.

Volunteers

All Redemption Kids volunteers go through an extensive process that includes an application, reference checks, interview, training, and background screening.

Health and Wellness

To protect the children and volunteers in our ministry, we request that parents do not bring children into the classroom if they are exhibiting any of the following symptoms, as we simply are not properly equipped to care for sick children:

  • Fever – Child must be 24 hours fever-free
  • Runny Nose – a runny nose due to a non-contagious allergy is not included
  • Persistent Cough
  • Questionable Rashes
  • Vomiting or Diarrhea within the last 24 hours
  • Impetigo
  • Measles, Mumps
  • Conjunctivitis (Pink Eye)
  • Head Lice
  • Any symptoms of common childhood diseases, such as chicken pox, strep throat, foot & mouth, etc.

If your child is experiencing any non-contagious symptoms from anything, please communicate that with the volunteers in the classroom, so as to prevent any confusion.

For more information, please contact Mark Andress, the Redemption Kids Pastor.


Contact Mark Andress
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